SAML Settings

2025/11/28更新

    This feature is a paid option. For inquiries about option contracts and cost
    estimates, please contact us via the inquiry form in the management console.

    SAML Settings

    In SAML configuration, you can verify the items to be set up on the Identity Provider (IdP) to utilize SAML authentication, and register the IdP's information. The SAML settings are provided based on your contract, so you will need to perform additional configurations yourself.
    The procedure is outlined below. Please also refer to the HENNGE Access Control Single Sign-On configuration manual.

    This manual is written assuming that HENNGE ONE (HENNGE Access Control)
    is used as the Identity Provider (IdP).
    If you are using a different IdP, please contact your IdP for assistance.

    Using SAML Authentication with Customers Mail Cloud, CMC Domain Protection

    1.Log in to the Management Console. Click on your "Account Name ▼" in the upper right corner of the screen, and select "SAML Settings" to switch the screen. (The SAML Settings menu is only displayed for Group administrator accounts.)

    2.Select the SAML setting name displayed in the list on the SAML Settings screen to open the SAML setting details.

    Display Name

    Description

    SAML settings name

    The name of the SAML configuration will be displayed.※This is a reference name for identification purposes. It does not affect the functions or services of the IdP that you directly use.

    Group

    The name of your own group to which the SAML settings are applied will be displayed.

    Downloading Metadata from SAML Settings

    When you open the SAML setting details, the SP Menu is already selected.Press the Metadata Download button within the frame of your specific service to download the file.

    Regarding the Display of Services in Use

    If you are not using CMC Domain Protection, the "IdP (CMC Domain Protection)"
    in the left menu and the CMC Domain Protection item within the "SP" menu will
    be hidden.

    Please confirm that the downloaded file is in the following file format:

    • Customers Mail Cloud: saml_sp_metadata_cmc_yyyymmdd_time.xml

    • CMC Domain Protection: saml_sp_metadata_dp_yyyymmdd_.xml

    Example:saml_sp_metadata_cmc_20251104_172135.xml

    Please save the file in a location that is easily accessible, as it will be used when registering the service information with your IdP

    Display Name

    Description

    SAML settings name

    The SAML configuration name selected from the SAML Settings list will be displayed.※This is a reference name for identification purposes. It does not affect the functions or services of the IdP that you directly use.

    SP entity ID

    The Entity ID of the service to be registered with the IdP will be displayed.※The respective values for Customers Mail Cloud and CMC Domain Protection will be displayed, depending on your usage status.

    SP Assertion Consumer Service (=ACS) URL

    The ACS URL of the service to be registered with the IdP will be displayed.※The respective values for Customers Mail Cloud and CMC Domain Protection will be displayed, depending on your usage status.

    SP Name ID format

    You can select the format for the user identifier (NameID) during SAML login.S- Email address: The format of an email address.- Unspecified: No specific format is designated.※Please select the appropriate format by referring to the manual of your Identity Provider (IdP).

    Registering the Service Provider (SP) on the IdP from Metadata

    Log in to HENNGE Access Control and refer to the Single Sign-On configuration manual. Please upload the metadata or manually create the Service Provider configuration.

    Although input is not required on the CMC screen, the detailed settings for Customers Mail Cloud (CMC) and CMC Domain Protection are listed below. Please refer to these details if they are required for implementation or inquiries with your IdP.

    Name

    Value

    Nameid encrypted

    false

    Signed logout request

    false

    Signed logout response

    false

    Want messages signed

    false

    Want assertions signed

    false

    Sign metadata

    false

    Want assertions encrypted

    false

    Want nameid encrypted

    false

    Requested authncontext

    password

    Requested authncontext comparison

    exact

    Allow duplicated attribute name

    true

    Signature Algorithm

    RSA-SHA256

    Digest algorithm

    SHA256

    Reject deprecated algorithm

    true

    Registering IdP Metadata in Customers Mail Cloud

    Regarding the menu displayed

    The "IdP (CMC Domain Protection)" menu will not be displayed
    if you are not using CMC Domain Protection.

    You will register the metadata downloaded from your IdP through the Management Console.

    Please refer to the Single Sign-On configuration manual for instructions on how to download the metadata from your IdP and how to obtain the registration content.

    1.Log in to the Management Console. Click on "Account Name ▼" in the upper right corner of the screen, and select "SAML Settings" to switch the screen. (This is only displayed for Group administrator accounts.)

    2.Select the SAML setting name displayed in the list on the SAML Settings screen to open the SAML setting details.

    3.From the IdP (Customers Mail Cloud) or IdP (CMC Domain Protection) menu, press Metadata Upload and upload the metadata you obtained from the IdP.

    4.If the upload is successful, values will be set for each of the displayed fields.

    Display Name

    Description

    IdP entity ID

    Please enter the ID for IdP identification from your Identity Provider (IdP).

    IdP Single Sign On (=SSO) service URL

    Please enter the Single Sign-On URL obtained from your Identity Provider (IdP).

    IdP X.509 public certificate

    Please enter the content of the SAML Certificate obtained from your Identity Provider (IdP).

    Configuring SAML Login from Account Settings

    1. Log in to the Management Console. Click on "Account Name ▼" in the upper right corner of the screen, and select "Account Settings" to switch the screen. (This is only displayed for Group Administrator accounts.)

    2. Select the target account from the list on the Account Settings screen, or add a new account, and then perform the SAML configuration. Please refer to the Account manual for the details.

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