Inquiry

2024/12/04更新

    You can inquire about Customers Mail Cloud.

    Inputting the Contents of Inquiry

    1.Input the contents of the inquiry.

    Item

    Mandatory

    Explanation

    Category of Inquiry

    Yes

    Please select the category that suits your inquiry. Categoryies are as below
    - For Servis Specification, Functions
    - For Service Plan Change
    - For Customer's Information Change
    - For Payment
    - For Service Cancellation
    - Others

    Subject

    Yes

    Please describe the outline of your inquiry.

    Contents of the Inquiry

    Yes

    Please describe the contents of your inquiry

    Priority

    Yes

    Please select the priority of your inquiry.You can choose between low, normal, high, and urgent.

    Attachment

    No

    If there is any attachment regarding to inquiry,please upload from here.

    2.Click the "next" button.

    Checking the Contents of Inquiry

    The contents of the inquiry you inputted will be displayed.

    • If you want to send inquiry about this content click the "inquiry" button.

    • If you want to reinput the content click the "back" button.

    Completion of Acceptance the Inquiry Contents

    If you see this screen that means your inquiry has been sent to us. We will contact you once we finish checking the contents of your inquiry. Please wait.

    サポート一覧へ戻る

    Download

    変革を、ここから始める