Inquiry

You can inquire about Customers Mail Cloud.

Inputting the Contents of Inquiry

1. Input the contents of the inquiry.

   

   Item	Mandatory	Explanation
   Category of Inquiry	Yes	Please select the category that suits your inquiry. Categoryies are as below - For Servis Specification, Functions - For Service Plan Change - For Customer's Information Change - For Payment - For Service Cancellation - Others
   Subject	Yes	Please describe the outline of your inquiry.
   Contents of the Inquiry	Yes	Please describe the contents of your inquiry
   Priority	Yes	Please select the priority of your inquiry.You can choose between low, normal, high, and urgent.
   Attachment	No	If there is any attachment regarding to inquiry,please upload from here.

2. Click the "next" button.

Checking the Contents of Inquiry

The contents of the inquiry you inputted will be displayed.

• If you want to send inquiry about this content click the "inquiry" button.
• If you want to reinput the content click the "back" button.

Completion of Acceptance the Inquiry Contents

If you see this screen that means your inquiry has been sent to us. We will contact you once we finish checking the contents of your inquiry. Please wait.