Download the unsubscribe list

Info

The "One-click Unsubscribe" feature is an optional subscription for Pro plan.

What is the "unsubscribe list"?

When an email recipient clicks on the "unsubscribe" link in an email they receive, an unsubscribe request is sent to Customers Mail Cloud. This request is stored in the Customers Mail Cloud as an "unsubscribe list" and used for delivery reports and API.

The unsubscribe status is reflected in the unsubscribe list through daily batch processing.

Download the unsubscribe list

The unsubscription list can be downloaded in CSV format using the "Unsubscription Download API". For details on API specifications, please refer to the Unsubscribe Download API section.

Note

At the time of the initial release of this feature, operations such as retrieving the unsubscribe list will only be available via the API. Viewing and editing on the management console will be supported in an update after the release of this feature.

Registration Limit of the unsubscribe list

There is an upper limit to the number of the "unsubscribed" records that can be stored. The upper limit will be provided at the time of quotation for this option.

When the number of unsubscribers on the unsubscribe list exceeds the limit, "Older unsubscribers" will be removed from the unsubscribe list and "Newer unsubscribers" will be added to the unsubscribe list.

If you want to unsubscribe from the Customers Mail Cloud "Unsubscribe List" after the unsubscribe process has been completed in the Mailing List, you must use the Cancel Unsubscribe API to do so.